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employerHub

In accordance with our user agreement, the following guidance notes have been prepared to help you manage user access. Whether you're setting up access for a new team member, updating existing user details, or removing access for someone who no longer requires it.

Run the report

To access a comprehensive list of all employerHub users, follow these steps:

Step 1: Navigate to the SSRS Reports section, locate and select the SSRS Reports tile within the home page dashboard.

The employerHub Dashboard menu

Step 2: Select the User Access tile, to run the report. This report will generate and display detailed information for all users associated with the chosen employer.

The User Access reports tile

Step 3: Select the employer from the dropdown list.

The employers Dropdown list selection

Step 4: Then select the View Report button, located in the top right of the screen.

The View Report button

This will generate a report of all users at the chosen employer, including their username, account status and last activity.


User Access Change request

Follow the steps below to add, amend, and delete users.

Step 1: On your home page dashboard, select Start a process

The employerHub Dashboard menu

Step 2: Select User Access Change Request

The User Access Change request link

Step 3: Enter the employer's name that you wish to create an access change request and select submit

Enter the employers name

Step 4: Select the action you wish to take from the dropdown menu. You have three options: Add user, Amend user and Delete user.

The View Report button

Complete the necessary fields to request the change.


Amend User

After selecting Amend User, you’ll be guided through three simple sections:

  1. Specify the Change - Indicate the type of access change you’d like to request
  2. Pay Locations - Enter any relevant pay locations associated with the change
  3. User Details - Provide the details of the users affected by the change
Select Submit to send the request


Delete User

To request the removal of a user from your organisation’s access list:

  1. Select Delete User from the available options
  2. Enter the relevant pay locations associated with the user
  3. Provide the details of the user to be removed
Select Submit to send your request for processing


New User

To request access as a new user:

  1. Go to the User set up page
  2. Complete the User Declaration Form
  3. Fill in your personal details and specify the employers you require access to.
  4. Submit the Form
  5. Once completed, Submit the form to send your request for processing.
Once verified we will set you up and send you your log in credentials.




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